At 360 ICT our mission is to provide the right solution of hardware and services to enhance your business operations. We strive to make your voice and network solutions to be as painless and seamless as possible.
Your phone system is only as good as the Company you buy it from.
You can buy a phone system anywhere. The real choice is finding a company that will maximize your investment by taking the time to not only answer your questions but to ask the right questions. We can help you select the right hardware solution and then configure it to your unique needs.
Do you need a Digital Phone System with Line Appearances? Does your business have remote offices? Are you anticipating rapid future growth? How do you anwer your calls? Operator or Automated Attendant? Want to get your office voicemail on your email and smartphone? Can your network handle VoIP?
Contact us for an onsite evaluation of any existing equipment you have and your office and we can help you find the right solution just for you. All this and the same pricing for hardware and installation as on our website!
Taking the Mystery our of purchasing your phone system! Take Away these Four Pains.
Putting technology and customer service together to revolutionize the Phone System Purchasing experience. We are listening and responding to the customer and here’s our approach to the following four pains of purchasing a phone system.
1. The Sales Price Mystery
Itemized Pricing on quotes.
2. Negative Sales Tactics
Knowledgable Sales People are good but do you every get the feeling that your sales rep is just out for the sale? Tired of listening to the sales rep bad mouth every other company you received a quote from? We are always ready to show you what we can do and have references available.
3. Wrong Equipment Recommendations
Does your sales rep ask you for their competitors quotes before they offer their own? With the many different options of phone systems, even from the same manufacturer, the lowest cost system may not be the best solution for your business. Depending on your growth and current needs the lowest cost investment can be the costliest with systems that do not expand or near end of life. We often find companies still selling “new” phone systems that have been out of production for over 2 years! Old stock may be cheap today but replacement and repair costs for the future are highly questionable.
4. Avoiding Buyers Regret
Our focus is providing solutions and not selling hardware. The goal of providing the right hardware is to provide a solution to your business and the proper installation and setup is crucial for getting the most out of your purchase. Many times we hear of a lack of proper installation and setup once the sales rep gets the check.
Structured Network Solutions
Recently, a local competitor contacted us to provide a wireless network solution for their customer. With all their expertise of telephones a simple wireless bridge between two buildings to connect a customers phones and data network was beyond their capabilities.
360 ICT provides complete implementation of you physical layer of Structured Wiring, Network Switching, Network Routing, Network Security, Voice, Video, Video Security and Wireless Network. What is the advantage of one company providing all these solutions? Since we are involved in designing a Voice and Data solution tailored to the way you do your business, we can determine the right wiring and network hardware to efficiently maximize your investment without extending costs with unnecessary vendors.
Liability and Comprehensive Insurance
Our cabling crews and technicians have extensive insurace to meet the most stringent of Property Management Requirements and Construction Sites. Try getting that from the contractor on Craigslist!
Installation Options
Austin and San Antonio Full Service – Onsite Site Survey, Pre-Planning Meeting, and Installation
You can purchase hardware and services on-line or we will come to you for an On-Site Survey and Quote. Also included is the crucial planning meeting to assess your needs and recommend the best way to program your phone system to maximize your investment. All this is included in your installation price with the same pricing for hardware as on line. The best reason of all is that if you ever have any issues we advance replace any hardware component that is under warranty! No sending off the part and waiting for it to return or advance purchasing hardware to get you back up and working.
National Network of Installers
Option A
We can either refer you to a Certified Installer in your area that can to the physical installation of your phone system and we can program your system remotely.
Option B
We can refer you to a Certified Installer in your area that can do the physical installation and programming of your phone system.